Welcome to the Better Business Bureau of Newfoundland and Labrador website.   One of the main objectives of the BBB is to provide consumers with information on the fair business practices of companies in the marketplace.  This type of information is an invaluable resource that can significantly reduce your risk of disappointment with your buying decisions.  More and more consumers are accessing BBB services, and the internet continues to be an important point of access.  In 2005, we issued nearly 13 000 company reports, and saw an increase of approximately 44%  in the usage of BBB services overall, from the previous year.  Consumers are listening to our long-standing advice…check with us before you spend your hard earned dollars.  

Our success is owed to the strength of our membership, many of whom have supported our important work since we were established in this province in 1967.  In 2006 we expect to see our membership continue to grow as more people realize the value of the vital services we provide.  The BBB of Newfoundland & Labrador is an independent, self governing, not-for-profit organization that is funded almost entirely through the support of our membership. We are one of the few organizations that require members to meet and maintain standards - so remember to always ask a business "Are you a member of the BBB?", and then be sure to contact our office to verify this information.

Local businesses that meet our strict membership standards support the BBB because they know that an ethical marketplace is in everyone’s best interest.  They know we will act as a neutral third party, giving them an opportunity to learn of and respond to customer issues.  We encourage all qualified businesses to support this cause and join the BBB today.

The staff of the BBB is very knowledgeable in many of the scams, schemes and frauds that perpetrate our marketplace on a daily basis.   If you or someone you know believes they are victims of a scam, we can help.   We work with police and other like minded agencies to prevent fraud, and to do everything possible to shut it down.  This website provides information on a range of different scams and tips on what you can do to avoid getting scammed.   Remember, if it sounds to good to be true than it probably is.

 Glenn Sullivan