10 Reasons To Be A Member
85% of North Americans said
they prefer doing business with
companies that are members of the Better Business Bureau.
Your customers are smarter than ever. They do their homework
before they make a purchase. And in a recent Gallup survey, they
made it clear that they prefer companies that belong to the Better
Business Bureau.
Why? Because they
know they can trust a BBB member. The Better Business Bureau works
to combat consumer fraud and to maintain ethical practices in the
advertising and selling of products and services. Only business
that meet BBB standards and qualify for membership follow the highest
principles of business ethics and practice self-regulation will be
accepted.
BBB membership tells your
corporate and individual customers they can depend on you, and that
gives you a valuable edge.
Positive Exposure -
We're proud of our members
and their high standards, and we work hard to make prospective customers
aware of your membership through:
- Membership roster -
Every year, we distribute over 50,000 consumer resource guides that list
every BBB member by type of business.
- Membership
Identification Program (MIP) - Our MIP provides members with the
materials needed to display the BBB logo in your advertising, documents
and place of business (must have a signed MIP agreement in effect).
Industry Reference List -
When prospective customers
ask for information about reliable providers of products or services, we
give them a list of BBB members. Your name
needs to be on that list as they make their purchase decision.
Reliability Reports -
These reports, available
online at www.bbbnl.org or by calling
the BBB, help our members and the public choose reputable businesses and
make informed decisions about investments and purchases. BBB
membership status is a part of your Reliability Report.
Dispute Resolution -
We can help your business
resolve disputes fairly and without expensive legitimate though our
conciliation, mediation and arbitration services. An alternative to
expensive and messy court or government action.
Business Alerts To Protect
You And Your Employees -
Through newsletters, fax
alerts, emails and the media, we inform you of schemes that target businesses;
Charitable donations, phony invoices, business opportunities, sweepstakes,
scholarships and loans; home improvement fraud; work-at-home schemes and
more.
Online Trust mark programs
How can prospective
customers be sure that your online business is legitimate? Show them
that your company that your company can be trusted by displaying the
Reliability or Privacy Seal on your Web site. When visitors click on the seal,
it will connect the to a a BBB site verifuing your company's active
participation in the program. Visit
www.bbbonline.org
for details.
Association With A Trusted
Community-minded Organization -
You'll be proud to know
that your membership in the private, not-for-profit Better Business Bureau
supports many programs like these in our community: credit courses on
consumer economics for classroom teachers; speakers to address school and
civic audiences; the Senior Solutions information resource; the Richard E.
Akers Ethics in Action Scholarship Competition.
Priority Service -
For fast access to any of
our services, members may call our office at 709-364-2222, reach us toll
free at 1-877-663-2363, fax us at 709-364-2255, or
email
us.
Back to Member Services
