What BBB Does For its Members
The Bureau's history of resolving marketplace problems and fostering
sound business practices through self-regulation, rather than government regulation, gives the BBB name instant recognition. To the public, it's a synonym for creditability. The BBB decal
is an instant introduction of a member to the public, who, according to a Roper study, prefer to do business with a member over a nonmember. The result is business profit and customer satisfaction. The BBB membership offers the following features:
Member Decal
Identifies your company as a concerned corporate citizen, actively endorsing
ethics, integrity and reliability, and supporting the services provided to the
community by the BBB. Consumers prefer to do business with a member.
Integrity
BBB membership is by invitation only.
To be eligible to join the BBB firms must meet and maintain international BBB standards. All applications are
subject to approval by the Board of Directors.
Credit Card Saving$
Membership in the BBB gives your business opportunity to take advantage
of discount merchant rates from Visa and MasterCard. Your BBB membership
could not only pay for itself, but also save you money!
Online Presence
Company reports and educational tips for business and consumers are available 24/7 through our
website www.bbbnl.org. The membership
roster is also available online.
Lead Generation
The
consuming public asks our staff for names of reputable firms daily.
The BBB never recommends or endorses any company service or product,
however we do offer a list of our members in a business category.
Are you willing to lose potential business by not being on this
list?
Fuel Discount
Members of BBBNL can enjoy a 2.0 cents per litre fuel discount off the retail posted pump
price - a real savings for your business. Speedpass, Esso Extra
Program and Tiger Express are also available. More details are contained
with the Membership Kit.
Newsletter
The Torch is produced and distributed quarterly to member firms
providing you with Bureau developments, fraud and scam warnings and how to
protect you, your employees and your business from unscrupulous business
activity.
Saving$
from Aliant! The BBB and Aliant have formed a partnership giving BBB
members access to savings for small business. Savings depend on products
and features selected, complete details available at sign up. (Details
included with new member kit)
BBB E-Alerts
The latest news and happenings regarding scams and frauds are
delivered directly
to your email address to keep you informed of what is happening, and
helping you to avoid being a victim.
This service is only found with the BBB.
Consumer Education
The Bureau endeavors to help make consumers better customers for you
by providing information on their rights and responsibilities -
resulting in consumers who have more realistic expectations.
Business & Community Protection
As a community leader you play a vital role in the future development
and direction. For the local marketplace to grow and prosper the
public must have confidence in our business institutions. A confident
marketplace is a lucrative marketplace. Every time we prevent a
fraud or scam we are keeping dollars in the local marketplace to be
spent with reputable firms - BBB member firms.
Trust by Association
A recent Gallop survey showed that 98% of all North Americans know,
respect and believe in the Better Business Bureau. We rate the
highest of all institutions in credibility and public confidence.
Don't you want your customers to associate your business with this
level of respect and trust?
E-Quote.
We bring hot leads to you, electronically! E-Quote
provides you
opportunity to prepare estimates to consumer whose request was routed to
you via the BBB website. By completing and submitting a single form
consumers can reach all BBB members in whichever business category they
choose.
Group Rate Insurance
The BBB sponsored group insurance plan offered through Pippy
Insurance & Financial gives member firms a cost-effective
alternative for meeting employee's insurance needs. Options are
available for all BBB members, regardless of size. Visit their website
today
www.pippyins.com.
Save on
Heating Fuel Whether your
business's fuel needs are relatively constant throughout the year,
increase during certain seasons, or vary week to week, Esso has a fuel
delivery option that's right for you. You can count on Esso to deliver a
range of quality fuel products at competitive prices. Depending on the
volume you purchase, you may be eligible for attractive discounts, and
may have the option of choosing how your fuel price is calculated.
(Details included with new member kit).
Bureau Network
Information of most companies in Canada and the USA is available
through the North America Database. If you are looking for
information on a potential supplier check them out with the BBB.
Complaint Handling
BBB facilities dispute resolution between business and consumers
freeing your resources and giving legitimate business opportunity to
address and correct the source of a complaint.
Mediation
The BBB offers you the opportunity to resolve
differences with your customers through the assistance of a
qualified mediator. The decision-making power remains in the
control of you and your customers. Mediation is a win-win
proposition.
Arbitration
When a settlement cannot be reached through normal conciliation, the BBB
can arrange an Arbitration hearing for you free of charge, as a member.
Arbitration is an expedient, confidential and cost effective alternative to
legal action or government intervention. Arbitration awards are legally
binding.
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